Sometimes YouTube comments are actually really funny. “Turn the comment around by highlighting your strengths,” Kabani said. Heart: Select the heart beneath a comment to show appreciation. (Please note: If you find yourself the recipient of a negative review, the following article is meant as a simple template for what might be an emotional time. replying to a comment via e-mail and having it show up in the commenter’s e-mail box as well as the comment section of the post; replying to comments directly from the comments section and having it show up in the comments and also sending a copy to the commenter’s e-mail box. Ever wonder why people bother arguing on forums, blogs, or social media? But don’t worry. Just click the small camera icon in the comment box and upload from your computer. Pat says: June 23, 2010 at 3:42 pm. By Rachel Chapman. Like: Select thumbs up to like a comment. Read the review a few times. These are often some of the most common comments you’ll receive on your posts. The Oatmeal, Source. It’s inevitable, and it’s going to hurt. Once more, I will reinforce using this canned reply: “Thank you for your honest feedback! Your reply isn't just for an individual but for everyone else too. You’ve got a bad case of impostor syndrome. You should really rethink who you have present on behalf of your organisation. The only change that occurs is when … Replying shows other readers you are not shady or neglectful to feedback, and have taken steps to ensure this problem won't happen to the next customer. How you respond to negative reviews on Google, Facebook or Yelp matters. For some people, suggesting that someone is even better than your best friends and closest family might seem a bit too strong. It’s super easy to review and reply to all your comments that way. In addition to showing that you care, responding swiftly and meaningfully to social media comments tells your readers that you are willing to take the time to support your product/service. How Rude! Reacting to bad news in a prompt, well-written way can convey a powerful message: not only are you concerned about your business relationships, you also care about how your clients and colleagues are doing personally, too. If a client cancels a meeting because something unfortunate has happened in their lives, take a moment to pass along your best wishes. The Best Ways to Respond to Negative Comments. If you clam up, start squirming, and turn beet red when someone compliments you, you’re probably infected. A negative review may not seem like a big deal, especially if most of your customer feedback is positive – but it’s always best to address the situation. The bad review A: We encourage responding to any and all reviews, both positive and negative. While the types of comments depend on whether the review is good or bad, the process of commenting on the review should be the same no matter what the contents are. Updated: Jan. 21, 2020. Common Responses: Oh no, that stinks! The review process tends to be a bit mentally and emotionally overloading, so you may not at first fully process all the information that your supervisor has thrown at you. BuzzFeed Staff. Dislike: Select thumbs down to dislike a comment. 50 Freakin Hilarious Facebook Comment Pictures (that ALWAYS Get Likes) Attaching a photo to a Facebook comment is easy. In his review, Hohman reiterates his excitement for the new office and all the hard work that went into it but also mentions how the best is yet to come, which is a great way to keep employees engaged and motivated. These responses are best for close friends, family members and colleagues when the news is bad or disappointing but not terrible. Reply. They’ll just feel happy that they helped you! This is a very simple process … Empathy "Sorry" alone doesn’t make for a good apology. Many brands tend not to reply to any review, regardless of its sentiment, and they're missing out. Thanks Nasrul! 70% of people who complain want to get a response from you, which suggests that they are giving you the opportunity to make things right. What a bummer. by Matt Stopera. Good and bad reviews on public forums can make and break your brand - but how you respond to them can be equally significant. You’re the best! YouTube comments: Long regarded as a … Every business owner wants to see only positive reviews and comments about their organization. On the other hand, shying away and not responding will lead to people bad-mouthing your brand. But, not all comments are created equal - especially on social media. Don't get personal and blast off an angry rant when replying to a negative review. As a business owner, you’re no stranger to the concept of negative reviews. By | Updated on: Nov 1, 2020 | 6 min read | 9,856. You get backlinks from your comments by entering you website. And yes, by replying comments sometimes we got something to learn from the comments – and that’s how we have the chance to improve ourselves =D. Unfortunately, only 38% actually receive a reply. This is just a phrase, and no one will think that you like them more than anyone else in the world. and communicated as much with his off-hand comments. You want them to reply to your comment. 1. 36 Best Comments To Leave On Instagram For Your Bestie. Their comments typically offer some variation of a compliment on the content. I … Very rarely will you be able to completely resolve a reviewer’s bad experience thanks to your empathetic online reply. If you’ve witnessed one of these heated debates, you probably noticed that in the end no one ever changes their mind. Well, apparently only 23% of customers say they post negative reviews out of vengeance, so chances are, they are not out to get you personally. How do you cope with haters and negativity in your life? The 35 Best YouTube Comments Of All Time. “Like, ‘I’m sorry you had a bad experience. This option only appears when viewing comments for an individual video. Secretly, you want them to visit and comment on your blog, follow you on social media, and ultimately become your best friend forever. For example: canceling dinner plans; working overtime on the weekend; losing your cell phone; spilling ketchup on your new shirt; getting a cold . But is that possible if your comments suck? I am so disgusted that I would not only like a refund for this webinar, but I also want to close my Success Labs membership and want a refund on that as well. Reply: Click Reply to respond to a comment directly. But don’t take it to heart. Now it’s time for you to share! How you respond to a dissatisfied customer can influence a future customer's decision to choose your business. 3. Dish, what’s the best, craziest, meanest, rudest comment you have ever gotten on your blog? Below we've outlined seven types of Instagram comments you're likely to encounter and how to reply to them. This is the perfect time to show your true colors and be of service. To efficiently respond to positive reviews that don't contain a comment, the keys are to: Respond quickly (customers expect a response to feedback), Express gratitude, Be brief, Vary your response templates, Sound natural and casual, and; Personalize the response whenever possible. This will alert the fan that you have liked their comment. In such a case, we would reply that we're sorry that we weren't the solution they were looking for, and explain our reasons for not including that feature. 3. Be Professional When Replying to Bad Reviews. No other comments system that I have tried offers that. Ayoade Oyedotun March 24, 2018 At 11:46 am. Yep – that one little gesture can keep people coming back time and time again. Also explore how to reply to Facebook posts. The Best Ways to Respond to Negative Comments . Reply Complaint Letter Bad Customer Service. And word can travel fast. Bookmark this post so you have the list handy next time you need a witty reply. I observe her dedicating her best to everything she paints.She often tells me , painters are the most successful when their techniques and concepts get expressed on the canvas effrotlessly. You would do anything in your power to make your best friend's day even better. But why do people leave bad or even fake reviews? Reacting & Reading to EXTREME BAD Comments | BEST and SIMPLE reply to my OVER negative people _____☑️ PLAYLISTS : 1. In addition to replying to comments, hit the heart icon to the right of the comment. Here are the 1o best hate comments I’ve ever gotten on my blog. A negative review can happen regardless of the quality of your work or how many people love your business. People may appreciate the beauty of the image, the artistic composition of the photo, the value of the quote, or some other aspect. Don’t have a blog? Pin: Select More Pin to highlight a comment at the top of your video’s watch page. She also neglects to end off the response by inviting the guest back to the hotel to see how they have made an effort to fix the issues. We have put together a sample set of responses with and without custom variables to help kick-start both your man The best thing to do when you receive a bad review is react quickly and strategically. Q: If a bad review is simply false or contains damaging information, should we respond or leave the review unanswered? My daughter is a trained painter herself. Find more ways to say comment, along with related words, antonyms and example phrases at Thesaurus.com, the world's most trusted free thesaurus. The content doesn’t end with the blog post – it continues on in the comments. A 2016 study conducted by Ohio State University and Eastern Kentucky University found that an effective apology is both empathetic and specific. Another word for comment. It used to be really bad for spam but if you use the plugin WordPress Zero Spam plugin, it won’t have any spam and the best feature from WordPress comments that you don’t from any other comment system is the backlinks. With the ability to write commentary, sometimes you’re going to get a bad comment. If you immediately redirect the conversation or—even worse—counteract the compliment by insisting you can’t accept credit or that it was all a fluke, get thee to the doctor. To learn how to handle any negativity posted online, watch our video for helpful tips. If you feel a review is incorrect or contains false or damaging information, however, feel free to flag it and our content team will take a second look at it. A Compliment on Your Post . Well, if you have recently received a complaint letter from any person who is complaining about the poor customer services in his/her letter then it becomes your responsibility to reply to such a person. By only selectively addressing certain comments, the response can seem insincere or rushed, especially if you don’t bother to mention the guest by name either.